Our household was invited to test for 2 weeks Snapsights, Dubai’s first in-home monitoring and installation service.
Yes, my husband and I had the same reaction as you are having now. I didn’t like the idea of someone outside my home being able to watch my children and me. It felt really creepy and an invasion of my privacy. However, the more I learnt about the company, the more I felt more at ease so hear me out.
Snapsights is the vision of Basak Sen Sasal, GM of the company, who comes from a high-flying background in financial and strategy consulting having worked with a blue-chip British firm before starting Snapsights.
Basak, herself, is the daughter of a high-flying career woman herself who fortunately had the support of extended family but her mother still felt wrought with guilt leaving her with Basak’s grandmother and the nursery. Basak’s mother was that successful iron lady, running a corporation of over 400 employees who cracked glass ceilings but when Basak reached 18, she talks about her regrets of missing Basak’s milestones including her first crawl, first step and first walk.
Then 18 months ago, Basak was also touched by a story about an unfortunate incident involving a working mother and her daughter and decided to use her knowledge of technology to help parents who are facing difficulties so Snapsights was born.
Snapsights is a professionally run company with a team that is fully certified by the Dubai Police, Department of Protective Systems. They ask your family for rules, and they implement them by texting you if any house rule is broken, for example, if children enter the kitchen without adult supervision.
They only monitor your house during the regular working hours form 8.30am until 6.30pm Sunday to Thursday. You can choose the number of hours you wish for them to monitor during the day, and when I was home or in any room of the house I often switched off the cameras to maintain my privacy.
Who should use this service?
In my experience, the monitoring service would work for:
#First time mums who are nervous leaving their little ones at home
#Families with a new nanny who they are not familiar with
#New families to Dubai
#Working mums – Dubai has a 45 day maternity leave so it helps mums who need to leave their young infant.
#Parents who travel – Mums and Dads can check in on family moments from their phone.
We love it – I had resisted for years getting CCTV placed in our home. However, Snapsights really changed our perspective of cameras in our homes. We had sweet moments of the children at home with us captured on film and life is about remembering those everyday moments too. During the two week trial, having four children whilst working meant I did miss some moments that Snapsights caught and at the end of the week I had this amazing collection of video moments and photos of my kids.
As a result, we have installed the cameras in our house in almost every room that the children spend their time in but we monitor everything ourselves as I work from home. At first, I was hesitant thinking that it would upset my nannies but at the end of the day my children’s safety and well-being comes first because we don’t have the luxury of an extended family. It has given me a bit more security as a mum, and I know that my children are being cared for in the way that I want them to.
Q&A with Snapsights.
Who are typically your clients?
For our monitoring services, it is mainly working parents who would like to keep an eye in their home while they are outside at work. However, they know that they cannot watch their camera feeds full time, and they hire SnapSights’ female monitoring operators to be their eyes and ears at home when they can’t. We receive a list of their house rules and make sure all of them are followed by the nannies and children. These rules can be as simple as; no snacks after 4pm, children should not watch TV for more than 2 hours, children should not be in the kitchen without adult supervision, or the super popular one; no Ipad/Iphone but pure communication, activities. Some of the other more critical house rules obviously involves the security of the baby.
For our installation only services, it is mainly stay at home mothers who would like to see their children when they would like to have ‘pamper me’ time or who would like to share their moments with the daddy traveling abroad frequently or grandparents living abroad.
We also recently launched SnapSights’ corporate arm where we help corporates on the remote monitoring of their offices, clinics, branches, warehouses, and even cash registers. Finally, we recently launched our White Stork project which we work together with various hospitals providing remote monitoring systems for newborns.
Can you tell us who are the people monitoring the cameras if we opt of the monitoring service?
We have an all-female team that went through Dubai Police Academy’s training and security checks. We choose our monitoring operators very carefully as we hand one of the most crucial part of SnapSights’ services, monitoring, to their eyes.
Can these cameras be used for commercial purposes?
Of course, we recently launched SnapSighs corporate where we help businesses with the usage of innovative technology on surveillance systems, access control systems and video intelligence systems. So far, we are very happy to be chosen by well-known F&B chains, health clinics, and corporate groups.
For more information call 800-Snapsight (762 774 448) or email firstname.lastname@example.org
Otherwise, you can see more examples of their work on www.snapsights.ae